At Martin Implement, we know that recognitions from companies like New Holland have their roots in the service we provide to customers like you — and your satisfaction with our efforts. That’s why we’re thrilled to receive New Holland’s Service Excellence President’s Club award for 2018. Specifically, this program was created to recognize and reward dealers who demonstrate an exceptional commitment to supporting their customers’ aftersales needs, and reflect that focus in their ongoing business best practices.Continue reading
With twelve years of experience at Martin Implement, Chuck is well prepared to lead the service department at our Orland Park flagship location. His equipment repair knowledge is vast and his commitment to assisting customers is top notch as evidenced by some of the accolades he’s received:
“Chuck is awesome! Very thorough; looks for other issues needing attention and explains things to me. He is the lynch pin to your business.”
-Patrick Buescher, Landscaping by Buescher
Konrad is a graduate of the Universal Technical Institute, where he earned high marks and stood out from his peers. His professional career originated as a Service Technician for the lift truck industry that, and later, the role of Service Manager. Despite his relatively young age, Konrad describes his personality as old soul; someone who’s wise beyond his years and dedicated to doing things with conviction and purpose. These same traits will help ensure that your equipment repairs will be handled with care and urgency. Konrad is looking forward to making your acquaintance and assisting you with all of your service needs. He can be reached at (630) 883-3321 or by email at email@example.com.Continue reading
Tim works out of our South Elgin branch, replacing sales rep, Barry Hubscher, who returned to his native Maryland roots for a new opportunity as a construction project manager. Tim’s territory primarily encompasses eastern Kane County, northern DuPage, and the adjacent towns in Cook County.
He has a well-rounded tenure in the equipment industry, with many years spent as a territory manager for Paladin Attachments along with a career start as a landscape construction supervisor. Tim is well-versed in identifying the best equipment for a user’s application and is very hands-on in terms of demonstrating and explaining the equipment. He understands the time-sensitive pressures of delivering equipment when needed and having that equipment perform on the job.Continue reading
Meet the Martins is a chance for our friends and customers to get to know our company a little better. It serves as a means of putting a face to our organization. In this segment, we’ll head over to our sales department and meet Lou Curalli.
Thanksgiving Reflections On Service As A Way Of Life
As most of our customers know, Martin Implement is a family business. And we’ve always meant that in the broadest possible way.
…Because our customers are part of our family too.
As we prepare this week for a big Thanksgiving feast and a relaxing & joyful Holiday Season, we wanted to bring our customer-family together, right here on Fully Equipped, and share our gratitude. Continue reading
Meet the Martins is a chance for our friends and customers to get to know our company a little better. It serves as a means of putting a face to our organization. In this segment, we’ll head over to our sales department and meet Mary DeVries.
In today’s fast-paced environment, acquiring a piece of equipment can sometimes test a person’s patience. From analyzing specs to submitting paperwork, the process usually involves a bit of time investment to complete. As Martin Implement’s sales coordinator at our Orland Park branch, Mary DeVries aims to make the experience as seamless as possible. Getting all the necessary information upfront for credit applications and warranty registrations typically speeds the process. With her financial and administrative background, Mary has been serving our customers well in this regard since joining us a decade ago on 2008. Her helpfulness and thoroughness are cherished by our sales staff. Through her preparation, when it comes to closing a deal it’s usually as easy as dotting the i’s and crossing the t’s!
Ozzy is the latest Parts Associate to join our Orland Park staff. He comes to us from the automotive industry where he has a decade of experience both behind the customer counter and managing operations. He’s also familiar with construction equipment, having worked with his father with his landscaping business operating and maintain equipment. He’s fluent in both Spanish and English; providing a comfort level that’s matched by his agreeable personality. He’s committed to keeping our customers up and running with responsive and knowledgeable service. He can be reached at (708) 326-9554 or by email at firstname.lastname@example.org.
Meet the Martins is a chance for our friends and customers to get to know our company a little better. It serves as a means of putting a face to our organization. In this segment, we’ll head over to our accounting department and meet Liz Antonaci.
From our school days, we all tend to remember that person who had a head for numbers. Fortunately at Martin Implement, we have one of those individuals handling our books. With a wealth of knowledge and accounting background, Liz started at our dealership in 2008 and facilitated the transition from a retiring Jerry Crosby. She keeps our company in balance in any number of ways; from reconciling reports and statements to lending a hand to all departments in the organization. Her calm demeanor serves both our staff and customers well. Being accustomed to working under deadlines, Liz consistently delivers timely and accurate results.
Brent was appointed Parts Manager for our South Elgin dealership in mid-June. You may already be familiar with him over the course of his 30 year tenure in the equipment industry. Brent got a jump start on his career while still in high school by working the parts counter at DeKane Equipment, where his father was a business partner. It wasn’t long before he worked his way up to become both Parts and Service Manager for the dealership; experiencing the progression of the equipment industry over the span of three decades. Brent held the same title at Russo Power Equipment before joining our team at Martin Implement. Continue reading